Data Deletion

How to request deletion

If you have a NowHum account, sign in and choose Delete my account at the bottom of the Account page. Your account locks right away and we erase your data, usually within a few days and at most 30 days.

You can also email admin@nowhum.com from the email address associated with your NowHum account. Include “Data deletion request” in the subject line so we can route the request promptly.

If you sent a message to a NowHum social account but do not have a NowHum account, include the platform, your public username, and the approximate date of the message. We may ask you to confirm control from that same platform account. We will never ask for your password, browser cookie, OAuth token, or recovery code.

What happens next

We may ask for enough information to verify that you control the account before processing the request. Our operating target is to acknowledge an emailed request within 7 days. Once a request is verified, we erase your data, usually within a few days and at most 30 days. We will explain any delay or information we must retain to meet legal, security, or fraud-prevention obligations.

What the request covers

An approved request covers your NowHum account data and the saved-item, imported, and connected-platform information under NowHum's control. It does not delete the original posts or your account on another platform. Some records may be kept when the law, security, or fraud prevention requires it.

If you disconnect TikTok, NowHum removes your TikTok sign-in token, the permissions you gave, and your TikTok profile and stats. Posts you saved stay in your library. Deleting your NowHum account removes everything.

Other privacy requests

You may use the same email address to request access, a portable copy, or a correction of information about you. We will use the smallest safe verification step for the request.